Why a Cyber Security Company That Provides IT Support Is the Smarter Choice for Your Business
When choosing a technology partner, many businesses face a critical decision:
👉 Should you work with an IT support company that offers cyber security services, or
👉 Should you choose a cyber security company that also provides IT support?
At first glance, the difference may seem small. But in today’s threat-filled landscape, it can make or break your resilience. At Castra Solutions, we believe the answer is clear: start with cyber security at the core.
IT Support Companies Adding Cyber Security: Reactive by Design
Traditional IT support companies are built to keep your systems up and running:
- Fixing hardware and software issues
- Managing networks and cloud services
- Providing day-to-day helpdesk support
Because of rising threats, many now “bolt on” cyber security solutions—antivirus, firewalls, patching—as an afterthought.
The problem? These are reactive measures. They’re designed to put out fires, not prevent them. And when compliance, ransomware, or insider threats come knocking, reactive isn’t enough.
Cyber Security Companies Offering IT Support: Proactive by Nature
A cyber security-first provider—like Castra Solutions—takes the opposite approach. We start by protecting your business against today’s cyber threats, then layer IT support on top of that secure foundation.
This means:
- Security-led IT decisions: every solution is designed to reduce risk, not increase it.
- Proactive defence: from continuous monitoring to penetration testing.
- Compliance built-in: helping you meet GDPR, Cyber Essentials, and ISO27001 standards.
- Future-proof IT: systems designed to scale securely as you grow.
In other words: we don’t just keep you running—we keep you protected and compliant while you run.
Which Is Better for Your Business?
- If you’re only worried about uptime, a standard IT support company with “some” security might do.
- But if you want to safeguard your reputation, customers, and bottom line, you need a partner that starts with cyber security.
With cyber attacks now one of the biggest risks facing SMEs, choosing a cyber-first IT provider isn’t just a smart decision—it’s business-critical.
Most IT support companies miss the fundamental basics when it comes to security because they don’t fully understand it. If you don’t believe us then test you publicly visible email security settings. https://tools.sendmarc.com if your score is red or is less than 50 then your current provider has not configured your email security properly. We see this all the time.
Cyber security companies lock down and configure things securely before laying on applications, tools etc. If you have a solid foundation for the tools too sit on then your much better off.
Why Castra Solutions?
At Castra Solutions, we’re more than an IT support provider. We’re a cyber security-first partner who:
- Protects your business against evolving threats
- Keeps your systems performing at their best
- Provides expertise in both IT operations and advanced security
- Designs the secure solutions in layers to provide defence in depth
- Has advanced network knowledge to keep unwanted visitors out of your network
- always starts with requirements and not solutions
We help businesses like yours stay resilient, compliant, and competitive in an increasingly digital world.
Final Word
Don’t settle for IT support that bolts on security as an afterthought.
Choose a cyber-first IT partner like Castra Solutions—because in today’s world, IT support without strong cyber security isn’t really support at all. Contact us to find out more

